Privacy Policy

Eagle Hill Management (Eaglehill MGT LLC)

Last Updated: May 11, 2026

Introduction

Eagle Hill Management (“we,” “us,” or “our”), a DBA of Eaglehill MGT LLC, respects your privacy and is committed to protecting your personal information. Since 2018, we have provided home renovation services in Utah, including kitchen remodels, bathroom remodels, basement finishes, new additions, decks and patios, and accent walls.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eaglehillrenovations.com, submit an inquiry through our advertising lead forms or contact form, or communicate with us by phone, email, or text message. By using our services or providing your information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address you provide when requesting a quote or estimate.
  • Project Information: Details about your home renovation project, including project type (kitchen, bathroom, basement, addition, deck/patio, accent wall, or other), timeline, budget range, project scope, property type, and any photos or descriptions you share.
  • Communications: Records of our text messages, phone calls, emails, and other communications with you.
  • Website Usage Data: Information automatically collected when you visit our website, including IP address, browser type, operating system, pages viewed, time spent on pages, referring website, and device identifiers.
  • Advertising and Lead Source Data: Information about how you found us, including the advertisement, campaign, or referral source that led to your inquiry.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiry and provide an estimate for your home renovation project.
  • To schedule, confirm, and remind you of in-home consultations and appointments.
  • To communicate with you about your project, including via SMS text messages, phone calls, and emails.
  • To send service-related and customer care messages.
  • To improve our services, website, and marketing efforts.
  • To comply with legal obligations and protect our legal rights.

SMS Text Messaging

If you opt in to receive text messages from us, we will use your phone number to send conversational SMS messages related to your home renovation inquiry. This includes confirming receipt of your request, scheduling and confirming consultations, sending appointment reminders, and responding to your questions.

Message frequency varies, but is typically 2-5 messages per month during an active project inquiry. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message we send. For help, reply HELP or contact us at info@eaglehillrenovations.com.

We do not sell, rent, share, or transfer mobile phone numbers or SMS opt-in information to third parties or affiliates for marketing or promotional purposes. All SMS-related data is used solely for the purposes of operating our SMS messaging program. For full SMS program terms, see our Terms and Conditions.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to recognize your device, analyze site traffic, measure the effectiveness of our advertising, and improve user experience.

Types of cookies and tracking technologies we use:

  • Essential cookies — required for the website to function properly.
  • Analytics cookies — help us understand how visitors interact with our website (such as Google Analytics).
  • Advertising and marketing pixels — including the Meta (Facebook) Pixel and similar technologies, used to measure the effectiveness of our advertising campaigns and to retarget users who have shown interest in our services.
  • Functional cookies — remember your preferences and settings.

Most web browsers allow you to control cookies through their settings. You can choose to refuse cookies, delete existing cookies, or be notified before a cookie is placed. Disabling certain cookies may affect the functionality of the website.

You can also opt out of personalized advertising by visiting the Network Advertising Initiative at optout.networkadvertising.org or the Digital Advertising Alliance at optout.aboutads.info.

How We Share Your Information

We do not sell your personal information. We share your information only in the following limited circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating our business, including our CRM platform, SMS messaging service, email service provider, and website hosting provider. These providers are contractually required to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our legal rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the transaction, subject to applicable legal protections.

We do not share SMS opt-in information or mobile phone numbers with third parties for marketing purposes.

Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.

Our security practices include:

  • Encryption in transit — all data submitted through our forms is transmitted over secure HTTPS connections using industry-standard TLS encryption.
  • Access controls — personal information is accessible only to authorized personnel on a need-to-know basis.
  • Vendor security — we use reputable third-party service providers who maintain industry-standard security practices.
  • Account security — internal accounts that access customer data require strong authentication.
  • Limited retention — we retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Despite these efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at info@eaglehillrenovations.com or (435) 851-5317.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You may request access to the personal information we hold about you and request corrections.
  • Opt Out of Marketing Communications: You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email, and out of SMS messages by replying STOP.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Do Not Sell: We do not sell your personal information. If applicable laws change, you will retain the right to opt out of any sale of your information.

To exercise any of these rights, contact us at info@eaglehillrenovations.com or (435) 851-5317.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us so we can delete it.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, provide additional notice. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Eagle Hill Management (Eaglehill MGT LLC)

591 South 100 North

Payson, Utah 84651

Phone: (435) 851-5317

Email: info@eaglehillrenovations.com